FAQs

How long will my garment take to arrive?

Each will be made once your order is placed to avoid waste. Please allow 7-14 days after ordering for your garment to arrive within Australia. 14-21 days for overseas orders.

 

Do you ship to countries outside of Australia? 

Yes, currently to the UK, New Zealand, Canada and the US. We plan on adding more countries so please come back and check in soon.

 

Who is responsible for paying import duties/taxes and VAT?

Customers are responsible for paying import taxes or VAT applicable to their orders. These charges are set by your local government and vary between countries. Some nations (e.g. USA) have free-trade agreements with Australia that may exempt certain purchases from import taxes. It's recommended to check with your local authorities to understand your specific obligations.

 

Do you offer made to measure pieces?

No, we currently do not offer make to measure. 

 

I'm a lot shorter/taller than the average woman. Can you make things longer or shorter?

Yes, we can. Sometimes items look 100% better with just 5cm added or taken off. Let us know your height and we can make this happen. However, unfortunately these garments cannot be exchanged. 

 

Do you repeat some designs?

If you have a favourite Remaining Things dress that you no longer see on our website, please email us and we could find a solution for you.

 

Where are your garments made?

In northern NSW Australia.

 

Can I find Remaining Things in a physical store?

No, we are currently only selling online.

 

Do you offer wholesale?

No, we do not currently trade wholesale.

 

What are your contact details?

helloremainingthings@gmail.com

 

Do you do larger sizes?

We are working on doing a larger size, like an XL. We’d welcome some feedback on our sizing to help in planning future designs that suit more women.